Privacy Policy

Introduction

This Privacy Policy explains how 5K Ignite, LLC (“we,” “us,” or “our”) collects, uses, and protects information when you use TASQER™, our AI-powered software-as-a-service platform. We respect your privacy and are committed to protecting your personal information.

By accessing or using TASQER™, you consent to the practices described in this Privacy Policy. This policy should be read alongside our Terms and Conditions.

Information We Collect

Information You Provide

• Account information: When you create an account, we collect your name, email address, password, and billing information.
• User content: We collect the data, files, text, and other content you upload or input when using our tools.
• Communications: Information you provide when contacting support or communicating with us.

Information Collected Automatically

• Usage data: Information about how you interact with TASQER™, including features used, time spent, and actions taken.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies and similar technologies to enhance your experience and collect information about how you use our Service.

How We Use Your Information

We use your information for the following purposes:

• Providing and improving the Service
• Processing payments and managing your account
• Transmitting your inputs to third-party APIs (e.g., OpenAI) to generate outputs
• Communicating with you about service updates, new features, and support
• Analyzing usage patterns to improve our Service
• Ensuring compliance with our Terms and Conditions
• Preventing fraud and unauthorized access

Data Sharing and Disclosure

Third-Party Service Providers We share your information with third-party service providers to help us provide the Service, including:

• AI service providers (e.g., OpenAI) that process your inputs to generate outputs
• Payment processors to handle transactions
• Cloud storage providers to store your data
• Analytics providers to help us improve our Service

Legal Requirements We may disclose your information if required by law, regulation, legal process, or governmental request.

Business Transfers If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent We may share your information in other circumstances with your explicit consent.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may retain certain information even after you delete your account if necessary to comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at privacy@tasqer.com.

Children’s Privacy

TASQER™ is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete the information.

International Data Transfers

TASQER™ is operated in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using TASQER™, you consent to the transfer of your information to countries that may have different data protection rules than your country.

Third-Party Links and Services

TASQER™ may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. Please contact us for more information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

5K Ignite, LLC
2600 Columbia Avenue
Lancaster, PA 17603

Phone: (717) 951-8349
Email: hello@tasqer.com